Beekeepers.com Bee Policy - Waiver and Guarantee

Bee Policy, Waiver, & Guarantee

By ordering package bees, nucs, or single hives from Beekeepers.com—whether online, by phone, email, in person, or by mail—you agree to the following policies, terms, conditions, and limitations.

  1. Scheduling & Availability
    At Beekeepers.com, we strive to provide your package bees, nucs, or single hives on the scheduled date. However, production is influenced by factors beyond our control, such as weather patterns. As a result, we may need to adjust the scheduled pickup dates or make other accommodations. If there are any changes, we will notify you via email or text.

  2. Live Arrival Guarantee
    We guarantee that your bees will arrive alive and with a queen. However, we do not guarantee the success of establishing a colony or hive from the package, nuc, or hive. Once the bees are delivered to you, Beekeepers.com is not responsible for their survival, productivity, or any other outcome related to their health or performance. We do not offer refunds for bees that fail to survive after delivery.

  3. Queen Guarantee If the queen dies or goes missing within the first 48 hours after pickup, we will replace her for a $30 fee. Any subsequent queen replacements will be charged at full queen price.

  4. Refunds & Restocking Fee

    1. There is a $50 fee per item to move your pickup date.

    2. If you choose to cancel a bee package, Nuc, or single hive order, we will refund 50% of your total.

    3. No refunds or date changes are granted within 90 days of pickup

  5. Pickup Policy
    All bee packages, nucs, and hives are PICKUP ONLY.